Contact & support.

Last updated: April 27, 2026

1. Customer Support

• Email: support@dhanrakh.in
• Response Time: Within 48 business hours
• Support Scope: Account issues, subscription, data export, bug reports

2. Grievance Officer (DPDPA Section 13)

For unresolved complaints related to personal data processing, deletion, consent withdrawal, or privacy rights:

• Grievance Officer: Data Protection Desk, DhanRakh
• Email: grievance@dhanrakh.in
• SLA: Acknowledgement within 24 hours, closure within 15 business days

3. Security Reporting

If you discover a security vulnerability, please report it responsibly:

• Email: security@dhanrakh.in
• Include reproduction steps, impact, and proof of concept
• Do not publicly disclose before acknowledgement

4. Business & Partnerships

• Email: hello@dhanrakh.in