Contact & Support
Last updated: April 27, 2026
Need help with DhanRakh? We are here to support you in English and Indian
languages.
1. Customer Support
- Email: support@dhanrakh.in
- Response Time: Within 48 business hours
- Support Scope: Account issues, subscription, data export, bug reports
2. Grievance Officer (DPDPA Section 13)
For unresolved complaints related to personal data processing, deletion,
consent withdrawal, or privacy rights:
- Grievance Officer: Data Protection Desk, DhanRakh
- Email: grievance@dhanrakh.in
- SLA: Acknowledgement within 24 hours, closure within 15 business days
3. Security Reporting
If you discover a security vulnerability, please report it responsibly:
- Email: security@dhanrakh.in
- Include reproduction steps, impact, and proof of concept
- Do not publicly disclose before acknowledgement
4. Business & Partnerships